Privacy Policy

Tenant Volunteers, Berwickshire Housing Association Ltd and BHA Enterprise Ltd (BHA) will endeavour to safeguard the privacy of its website visitors. The following explains the website data processing practice.

What information do we collect?
We will collect personal details appropriate to the service you require. In some areas, this may simply mean registering your name, address and email details. Other areas may require more information.

What do we use personal information for?
There are various reasons that we may need to collect personal data. For example, we may need your contact details for correspondence purposes. Similarly, we may need information because of legal requirements. Subject to your agreement, we may contact you to let you know about new online services, or get your feedback on how we’re performing. In any event, we will only ever ask for information that is absolutely necessary and does not constitute an invasion of privacy.

Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and BHA will continue to apply the same level of care to safeguard your privacy as we always have done. The level of service you receive from BHA will not be affected should you decide not to allow your data to be shared in this way.

Email Messages
We are keen to ensure that we are providing our clients with services that they need. Consequently, you may receive occasional e-mail messages from Berwickshire Housing Association Ltd and BHA Enterprise Ltd on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

Information to improve our site
We collect web statistics automatically using Google Analytics about your visit to our site based on your IP address. This information is used to help us track what people are doing on the site so that we can improve it. We don’t use this information to identify you as an individual and you will remain anonymous, unless you’re asked to identify yourself by completing a form.
Information on how to opt out of being tracked by Google Analytics across all websites and Google use of cookies:

Google Analytics Opt-out
Google privacy pages

Contact Us
If you have any comments or concerns regarding this policy please contact BHA online using the online Contact form or in writing at the address below.

General Enquiries
55 Newtown Street
TD11 3AU
Tel: 01361 884000

Email Us